imaging device missing--dell studio 1558i

Hi Jrcedu, 

If it’s a recent issue, I would recommend you to do systems restore and take the system to a prior date when it was working fine. To perform System Restore click on the link below: 

http://dell.to/1aJpM0J 

You can refer the Dell Article 635077 on http://dell.to/XULgT1

Note- Any application recently installed on the computer would be erased. However, the files and folder would be safe.

If you have reinstalled windows recently and are unable to see “Dell Webcam Central” software, you can download the latest version of Dell Webcam Software for your Dell computer. You may perform the following steps:

1. Click the URL mentioned which will take you to Dell Support Website:

 http://dell.to/XULgT1

2. Click “My Account” in the upper right corner and sign in with your Dell My Account in the popup box
3. Under “My Software” section on the right side of the page, click "Download Factory Installed Software (My Dell Downloads)"
4. Click the checkbox that agrees to “Terms and Conditions” of My Dell Downloads website and click “Register System” at the bottom of the page
5. At “My Download Locker” page, click the registered system that corresponds with the computer on which you are downloading “Dell Webcam Central Software”
6. Under “Title” section, look for “Dell Webcam Central Software”. There may be more than one listing for this software title
7. Select the listing with the latest version number in “Version” column. Click the checkbox under” Download” column for this software, and at the bottom of the page click “Download now”
8. Follow the on-screen instructions to complete the installation
9. Once Dell Webcam Central Software is installed restart the computer

Please follow the link below which will give you step by step information about setting up your webcam: 

http://dell.to/114e2xn

You can refer the Dell Article 266612 on http://dell.to/XULgT1

Do keep me posted with the results. 

Thanks & Regards
Rathish C
#iworkfordell

View the original article here